.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Study Development Honor for Artificial Intelligence Contact Centers as well as called a Forerunner in 2 Aragon Research study Globe rumors: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The company was recognized as one of the most calculated vendor in the artificial intelligence Representative Platforms report.At the center of Five9’s development is their eyesight for The NEW CX, where AI Brokers as well as AI-empowered Human Brokers team up to deliver hyper-personalized client experiences. The firm lately presented brand-new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s visionary use of technology in market advancement as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Analysis Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also called a Forerunner in The Aragon Analysis Entire World for Artificial Intelligence Agent Operating Systems in the ICC, 2025 and Aragon Study Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has been actually called a winner of the 2024 Aragon Research Study Technology Honor for Artificial Intelligence Get In Touch With Centers. Additionally, Five9 has been actually called an Innovator in pair of Aragon Research Globe files: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This acknowledgment coming from Aragon Research highlights Five9’s posture as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document jobs Five9 as the absolute most
tactical merchant rated in
the file, identifying Five9 s critical sight for AI-driven technology in CX. At the core of this development is actually Five9’s vision for The brand new CX where Artificial Intelligence Representatives and AI-empowered Person Professionals work together to supply hyper-personalized, easy customer expertises. Through inspiring organizations to provide transformative customer interactions while reducing expenses and also improving performance, Five9 is setting brand-new standards for AI-powered answers in the call facility business.
AI is fundamental for generating exceptional consumer knowledge, and also we are recognized to become recognized by AragonInvestigation as ingenious for our initiatives to push the smart contact center forward, mentioned Jonathan Rosenberg, Principal Innovation Police Officer and Head of Artificial Intelligence, Five9. Our emphasis has been actually, as well as will definitely remain to be actually, helping companies provide those knowledge along with user friendly tools as well as capacities. Along with each new technology, we take a progression for each Five9 as well as for the industry as a whole.
The Aragon Research Innovation award identifies providers leveraging visionary use of modern technology to not just conform as markets transform, yet to proactively interrupt and also update just how their markets will definitely advance. Five9 was actually officially shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors service.Five9’s commitment to advancement, especially its vision for mixing AI Representatives and also AI-empowered Human Agents, is actually preparing a brand-new requirement for how services may provide hyper-personalized and smooth client expertises, stated Jim Lundy, Founder, Chief Executive Officer and Lead Professional, Aragon Investigation. This award as well as file recognition improves Five9’s commitment to providing AI innovations for CX.
Earlier this year, the provider offered new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Professionals, that change the means firms approach CX, steering much better end results for both customers and also brokers. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, offers an extensive suite of remedies to power AI-elevated client adventures that deliver much better company outcomes as well as Bring Delight to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized client experiences and more equipped employees, bring in every client communication much more connected, effortless, and also personal. Counted on by 2,500 +clients as well as 1,400+ partners around the world, Five9 unites the power of AI, our platform, as well as our people to steer AI-elevated CX.For more information, visit www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil liberties Set aside.
The identity of an Aragon Study award winner is certainly not a promotion by Aragon Study of any vendor, product, or even solution. Perspective source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant honors did Five9( FIVN) gain in 2024 from Aragon Research study? Five9 won the 2024 Aragon Study Technology Honor for Artificial Intelligence Connect With Centers and was called a Forerunner in two Aragon Research Globe records: AI Representative Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025.
What new AI products did Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to change customer knowledge monitoring.Just how does Five9’s( FIVN )BRAND-NEW CX vision impact customer support? Five9’s NEW CX vision incorporates artificial intelligence Brokers with AI-empowered Human Agents to provide hyper-personalized, effortless customerknowledge while lowering prices as well as improving performance.
What was actually Five9’s( FIVN) tactical position in the Aragon Investigation World 2025 document? Five9was actually set up as the most important supplier in the AI Broker Operating Systems in the ICC, 2025 file, recognizing their tactical sight for AI-driven innovation in CX. When did Five9( FIVN) receive the AragonResearch Study Advancement
Award
?
Five9 was actually officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.